Frequently Asked Questions
Everything you need to know about your order and our gear.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
Do you offer professional or bulk discounts?
Yes, we offer special pricing for department-wide orders and bulk purchases. Please contact our sales team via the 'Bulk Orders' page for a custom quote.
What is your return policy for tactical gear?
We accept returns on unused items in their original packaging within 30 days of purchase. Please note that customized apparel and used equipment are final sale.
How can I track my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor its progress.
Are your products compliant with standard duty requirements?
We carry a wide variety of gear designed to meet standard law enforcement specifications. However, we recommend checking with your specific department's policy before purchasing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for secure checkout.